Data Protection Policy

Personal Data and Cookies

Introduction

In the course of its business activities, the SEE Group processes information about you. When you contact our customer service, register for an event organized by us, browse our websites, click on an advertising link presented to you, or make a purchase on our website, you provide us with information, some of which can identify you ("personal data").

This data protection policy informs you about how we collect and process your personal data. We kindly ask you to read it carefully.

Important

We only use your personal data in the following cases provided for by applicable regulations:

• The fulfillment of a contract we have with you and/or
• The fulfillment of a legal obligation and/or
• Your consent to the use of your data,

The controller for the data processing mentioned here :

The data controller for the data processing mentioned here is TS INDUSTRIE GmbH, located in Kempen, registered in the commercial register of Krefeld under number TS: 17508.

What data do we collect about you, and under what circumstances do we collect it?

3.1. Data You Directly Provide

During various interactions we have with you, you may need to provide information about yourself. These are collected, in particular, when creating an account or placing an order on our website, or to access other offers or services.

This data include:

• Information required for creating an account: Name, first name, title;
• Information necessary for the delivery of ordered products: Postal address, email address, telephone number;
• Encrypted identifier and password used to identify you on our websites;
• Any other information you wish to share with us.

Data We Collect in the Context of our Business Relationship

The data we collect during our business relationship with you includes, among others, the following:

Information about the history of your business relationship with TS INDUSTRIE GmbH: Orders of products and services, invoices, and payments if applicable;
Your participation in promotional offers or events;
Inquiries directed to our customer service or incidents you have reported to us, such as issues related to the delivery of our products or the provision of our services.

Data We Collect Automatically

During each of your visits to our websites, we collect information about your connection and navigation. Various technologies may be used to gather this data, with the most important one being cookies.

Data Collected Through Cookies

A cookie is a text file deposited when visiting a website, application, or online advertisement and stored in a specific area of your computer's or mobile device's hard drive. Cookies are managed by your web browser, and only the issuer of a cookie can decide whether the information it contains is read or altered.
A cookie has a limited validity period. Its storage on your device is done in compliance with applicable regulations and subject to the choices you express, which you can change at any time under the conditions mentioned below.
A cookie does not personally identify you. It allows its issuer to recognize your device and collect a range of information about the navigation performed from that device.
Cookies serve various functions, such as enabling efficient navigation on a website, remembering your choices, the products and services you wish to purchase, and offering you relevant advertising content based on your interests expressed during your browsing. For more information on cookies, visit the following pages:

www.allaboutcookies.org
www.aboutcookies.org

The cookies deposited by TS INDUSTRIE GmbH, subject to your choices, allow us to access the following information in particular:

• Identifiers of the device you are using (IP address of your computer, Android ID, Apple ID, etc.),
• Type of operating system used by your device (Microsoft Windows, Apple OS, Linux, Unix, BeOS, etc.),
• Type and version of the browsing software used on your device (Microsoft Internet Explorer, Apple Safari, Mozilla Firefox, Google Chrome, etc.),
• Date and time of connection to our services,
• Referrer's website address,
• Navigation data on our services, viewed content.

Web Analytics Data is collected in an anonymous form (by recording anonymous IP addresses) by Google Analytics, enabling us to measure the audience of our website, track accesses, and possible errors to continuously improve the user experience. Google Analytics is used on this website exclusively with the "_anonymizeIp()" extension.

Data Collected Through Standard Internet Technologies

We may also use standard Internet technologies such as scripts, pixels, and redirects. Scripts (sometimes called tags), written in the JavaScript programming language, are programs executed in your browser that perform various actions, such as sending information to our servers. Scripts can also create pixels. Pixels (sometimes also called transparent GIFs, clear GIFs, or web bugs) are lines of code that can display a (usually invisible) graphical image on a web page or in an email. Redirects allow a web page to be available under multiple page addresses (URLs). When a browser opens a redirect URL, a page with a different URL is opened.
The purpose of these technologies is to enhance your experience on our websites, including delivering personalized content. For example, if a user clicks on a share button for an article, a script creates a pixel to count the shares. This allows us to determine the total number of shares for an article and create a ranking of the most shared articles.

These technologies provide us access to the following information, among others:

Information about your usage of our pages

• Information about the presence of cookies on your device, the time and date of the page visit, and a description of the page where the web beacon is placed;
• Information about whether you have read emails from us and whether you have clicked on links in these emails.

Our websites may also contain scripts, pixels, and redirects from third parties. These technologies allow third parties to collect certain information, such as your browser type and the website that referred you to our websites. These third parties process the information they collect for auditing and research purposes, as well as for reporting information about our websites and applications and the advertisements viewed on them. We do not provide your identification data to these third parties in the context of their use of these technologies.

Data Provided by Mobile Devices

Certain mobile devices, depending on the features you have enabled when downloading one of our applications (e.g., "push" or "geolocation"), send information, including: your phone's model, the version of its operating system, the type of connectivity, and the name and version of the application used.
This data, necessary for the proper functioning of our mobile applications, is automatically processed by our servers and the servers of some of our partners (especially Google Analytics) to provide you with a service adapted to the technical characteristics of your device and measure the audience of our application.

Exclusion of Sensitive Data

TS INDUSTRIE GmbH does not collect sensitive data about you. Sensitive data includes: racial or ethnic origin, political opinions, religious or philosophical beliefs, union membership, health data, or sexual orientation. Should such information be transmitted to TS Industrie GmbH in any way, it will be deleted.

For What Purposes Do We Use Your Data?

This article explains the main purposes for which we use the data mentioned above.

Operations Required for Providing Products or Services

• Taking into account your subscription agreement and fulfilling this contract;
• Processing your orders of products or services and executing those orders;
• Managing subscriptions to our newsletters and/or offers electronically, via SMS, or by post;
• Invoicing; collection of payments;
• Managing deliveries and tracking orders;
• Customer relationship: providing customer service reachable by mail, phone, or email for any questions or complaints;
• Sending information about changes or developments of our services;
• Managing unpaid invoices and disputes;
• Managing the exercise of your rights regarding your personal data under the conditions mentioned in Article 9;
• Ensuring compliance with applicable law and our contracts.

Marketing and Advertising Activities Related to Publications, Products, and Services of TS INDUSTRIE GmbH

• Adapting to postal standards, updating, enriching, and duplicating your personal data in a dedicated TS INDUSTRIE GmbH database;
• Sending marketing, advertising, and sales promotion offers for our products and services by post, email, mobile notifications, or other media;
• Personalized customer retention or promotional activities;
• Conducting advertising campaigns;
• Compiling business statistics.

Purposes Related to Storing Cookies in Your Browser

Operation and optimization of navigation on our websites and applications

• Adapting the display of our websites to the display preferences of your device (language used, display resolution, operating system, etc.) during your visits, depending on the hardware and software for display or reading contained in your device;
• Storing information related to a form you have filled out on our website (registration or access to your account), or products, services, or information you have selected on our website (subscribed service, viewed content, made purchases, etc.);
• Automatically connecting to reserved or personal areas of our website, such as your account, using identifiers or data you have previously entrusted to us;
• Providing tools for sharing on social networks;
• Managing our platforms and conducting internal technical operations as part of problem-solving, data analysis, tests, research, analysis, studies, and surveys;
• Implementing security measures;
• Conducting quality measurements to ensure that the display of our content is tailored to your device.

Measurement of Visitor Numbers and Audience

• Compiling statistics and volumes on the visits and use of the various elements that make up our website (sections and content visited, paths) to improve the interest and ergonomics of our services;
• Counting the total number of advertisements displayed by us on our advertising spaces, categorization, and statistics;
• Analyzing target audiences based on the results of advertising campaigns;
• Identifying areas of interest and behaviors;
• Improving customer/user knowledge for personalization purposes.

The "Web Analytics" data is collected in an anonymous form (by recording anonymous IP addresses) by Google Analytics, enabling us to measure the audience of our website, track accesses, and possible errors to continuously improve the user experience. Google Analytics is used on this website exclusively with the "_anonymizeIp()" extension.

How Long Do We Store Your Data?

Your personal data is retained for as long as required by legal provisions or in a reasonable proportion to the purposes for which it was stored.
The retention periods depend on whether we have an ongoing contractual business relationship (you are an active customer), whether we had a contractual business relationship with you in the past (you are an inactive customer), or whether we never had such a business relationship with you (you are then a prospect). The data related to your navigation on our online services, collected by the cookies you have allowed, has a specific retention period.

Who May Have Access to the Data We Collect?

• Access to data within TS INDUSTRIE GmbH
• Access to some of your data may be granted to:

Employees of the customer relations, administration, accounting and control, IT, and marketing & sales departments.
Access to your data is based on individual and limited access permissions. Employees with access to personal data are subject to confidentiality obligations (through a personal commitment to confidentiality).

How Are Your Data Protected?

As the data controller, we implement suitable technical and organizational measures in accordance with applicable legal provisions to protect your personal data from alteration, accidental or unlawful loss, use, disclosure, or unauthorized access, in particular:

• Establishment of a unit responsible for information system security;
• Raising awareness of our employees with access to your personal data about confidentiality requirements;
• Securing access to our premises and IT platforms;
• Implementing a general company IT security policy;
• Securing access, sharing, and transmission of data;
• High data protection requirements when selecting our subcontractors and partners.

Your Rights Regarding Access to Your Personal Data

1. You have the right to access your personal data and request that it be corrected, supplemented, or updated. You can also request the deletion of your data or object to its processing if you can demonstrate a legitimate reason.
2. You can request to exercise your right to data portability, meaning the right to receive the personal data you have provided to us in a structured, commonly used format and the right to transfer this data to another data processor.
3. Finally, you can formulate policies regarding the retention, deletion, and disclosure of your personal data after your death.

You can exercise your rights with TS INDUSTRIE GmbH's Data Protection Officer at the following address: Industriering Ost 42, 47906 Kempen or by email.
Before we respond to your request, we may verify your identity and/or ask you to provide further information to respond to your request. We will endeavor to respond to your request within a reasonable timeframe and, in any case, within the legally prescribed timeframes. In case of an unsatisfactory response, you can file a complaint with the European Ombudsman.

Your Rights Regarding Objection to Advertising Requests

We may use your contact details for advertising requests in accordance with applicable law and the provisions of this privacy policy. You can decline such advertising at any time, depending on the communication channel through which we send it to you.

Advertising Requests Electronically (Email and SMS):

According to Art. 21 (2) GDPR, the data subject has the right to object at any time to the processing of personal data concerning him or her for the purpose of direct marketing. The objection also applies to profiling insofar as it is associated with direct advertising.

So, you will be explicitly asked for your consent to receive offers from TS INDUSTRIE GmbH on the forms you fill out when subscribing to one of our products or services, setting up an account on our websites, or in any other contact with us.
Exception: Your express and prior consent is not required if you are already an active customer of TS INDUSTRIE GmbH, and the purpose of our request is to offer you products or services that correspond to those we have already provided to you.
In any case, you always have the option to object to receiving such requests by taking the following actions for email: clicking on the unsubscribe link provided in each email, accessing your online account, or contacting our customer service.

Advertising Requests by Phone

We may contact you by phone to offer you products or services. If you do not wish to be contacted, you have the option to inform us by contacting our customer service.

Requests via Other Means

We recommend that you contact our customer service and inform them that you do not wish to be subject to such requests.

Your Rights Regarding the Acceptance and Management of Cookies

The storage of a cookie on your browsing device depends on your consent. You can change your choices regarding the acceptance or rejection of cookies stored on your device at any time, either in your browser or online with various providers.

To manage cookies as accurately as possible to your preferences, you should configure your browser to consider the purpose of the cookies.

How to Exercise Your Choices?

You can configure your browser software to either offer you the choice to accept or reject cookies before a cookie can be stored, or to systematically accept or reject the storage of cookies on your device.
We would like to point out that any settings in your browser software rejecting technical and functional cookies may impair your browsing comfort on our websites or even prevent the use of some of our services for which the use of these cookies is necessary.
In any case, we disclaim any liability for the consequences associated with the impaired operation of our websites and our services that result from our inability to store or retrieve cookies required for the operation of these websites that you have refused or deleted.
The configuration of each browser for managing cookies and your choices is different. It is described in the help menu of your browser, where you can also learn how to change your cookie preferences.

Internet Explorer™ Browser:
https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d

Safari™ Browser:
https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac

Chrome™ Browser:
https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop

Opera™ Browser:
https://help.opera.com/en/latest/web-preferences/